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How We Protect Your Personal Data

At minion88, your personal data belongs to you — we collect only what we need to run your account, process your deposits via Touch 'n Go, GrabPay, Boost…

Data collected only as neededMalaysian data handling standardsYour rights, clearly explainedSecure account sessions
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minion88 How We Protect Your Personal Data
HUBUNGI PASUKAN PRIVASI

Reach Us About Your Privacy Rights

If you have a question about how we handle your data, want to correct something in your account, or need to make a formal data request, our team is here to help.

Live Chat Start a live chat session directly on the minion88 site. Our support agents can handle account data queries, correction requests and general privacy questions in real time during operating hours.
Email Support Send a detailed email to our privacy team and we will respond within three business days. Include your registered email address and a clear description of your data request so we can process it promptly.
On-Site Support Form Use the support form inside your account dashboard to submit a privacy request. Your submission is logged automatically and assigned a reference number so you can track the status of your request.
AMALAN PERLINDUNGAN DATA

How We Handle Data at Every Step

We have built data handling into every layer of how minion88 operates — from the moment you open your account to the day you close it.

Data Collection

We collect only the information needed to verify your identity, process payments via Touch 'n Go, GrabPay, Boost dan FPX, and maintain your account. No additional profiling data is gathered without your explicit consent.

Cookie Use

Our site uses session cookies to keep you logged in and functional cookies to remember your preferences. Analytics cookies are anonymised. You can manage your cookie settings through your browser at any time without affecting your account access.

Account Security

Your account is protected with encrypted password storage and two-step verification options. We monitor login sessions for unusual activity and will notify you by email if we detect access from an unrecognised device or location.

Data Retention

We keep your account data for as long as your account is active and for a period afterward as required by Malaysian financial and regulatory obligations. Once that period expires, your data is securely deleted from our systems.

Your Rights

You have the right to access, correct and request deletion of your personal data, subject to what local law permits. Submit a request through live chat, email or the on-site form and we will act on it within three business days.

Policy Updates

When we update this policy, we post the revised version on this page and notify you by email if the changes materially affect how we use your data. The date at the top of this page always reflects the most recent revision.

Your Privacy Questions, Answered

These are the questions our account holders ask most often about how minion88 collects and manages personal data. If your question is not covered here, contact our support team directly and we will respond within three business days.

We collect your name, email address, contact number and identity verification details. When you deposit via Touch 'n Go, GrabPay, Boost dan FPX, we also collect the payment reference needed to process and confirm your transaction.

We share data only with the payment processors required to complete your deposit or withdrawal. We never sell your data to advertisers or data brokers. Any data shared with processors is limited strictly to what is needed for that transaction.

Submit a data access request through live chat, our support email, or the on-site form. We will compile a summary of the data held on your account and send it to your registered email address within three business days, where local law permits.

Yes. You may request deletion of your data at any time. We will remove your information once any mandatory retention period required under Malaysian law has passed. Our team will confirm the timeline when you submit your request.

All payment data transmitted via Touch 'n Go, GrabPay, Boost dan FPX is encrypted in transit using TLS. We do not store full payment credentials on our servers — only the reference identifiers needed for transaction records and dispute resolution.

Session and functional cookies are essential for account access and preference settings. Analytics cookies track anonymised usage patterns only. You can disable non-essential cookies in your browser settings without losing access to your account or wallet.

We email all account holders when a change materially affects how their data is used. The updated policy is also published on this page with a revised date at the top so you always know when it was last changed.

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